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Global Marketing Force Headquartered in Tualatin
By Fred Delkin

And you thought Oregon’s economy had almost dropped into obscurity.  You won’t find that attitude shared in an office complex on the back side of a contemporary industrial park in Tualatin.  Here the headquarters of Oregon Scientific directs a marketing empire that last year generated almost $900 million (Hong Kong dollars, $286 million U.S.) in global sales of leading edge technology products in four electronic categories (LCD consumer electronics, telecommunications, personal information and learning products).

“Our goal is to not only put a product in every home, but in every room of each home,” declares Oregon Scientific president James Boyle.  That goal is supported by 15 sales and distribution offices in the United Kingdom, Germany, France, Italy, Spain, Poland, Denmark, China, Japan, Hong Kong, Australia, Brazil, Portland, New York City and Stamford, Conn.  There are also Oregon Scientific retail stores in Rome and Milan, plus store-within-a-store concepts in department and duty-free outlets.  Photo: Jim Boyle (L) and David Huffman, VP New Product Marketing

A wholly-owned subsidiary.

Oregon Scientific began in 1989 as a small Portland electronics company that created a hand-held personal information manager (introduced as a private label in Sharper Image stores).  This proved to be an appealing concept, but expensive to manufacture, leading to a search for an Asian manufacturing resource.  That resulted in an association with Integrated Display Technology (IDT), a Hong Kong firm founded in 1977 by Raymond Chan to produce liquid crystal display (LCD) digital products.  Chan, now 53, was educated in Hong Kong as an electronics engineer and was employed by Fairchild Semiconductor in Hong Kong and the United States before founding his own firm in Hong Kong in 1977.  IDT and Oregon Scientific formed a joint venture in 1991 after meeting at an international consumer electronics trade show. 

Oregon Scientific began a sales and marketing campaign in the United States for IDT time-keeping and weather-related products, leading to IDT’s recognition of the company's brands as having global potential.  In 1994 IDT funded a launch of the brand in Europe and Japan and, in 1997, Oregon Scientific became a wholly-owned subsidiary of IDT.  In 2000, the brand was expanded into additional Asian and South American markets.  Photo/illus cable free weather

From product-driven to market-driven. 

“Our job at Oregon Scientific is to move an ever-growing line of quality products with unique design and function produced by IDT,” Boyle says. The marketing effort takes many retail avenues, including Costco, Target, Radio Shack, Fred Meyer and Toys R Us, as well as high tech-driven operations such as Sharper Image and Brookstone.  Photo/Illus:Barbie goes Nerd.

Boyle points with pride to a pair of 2002 awards given to Oregon Scientific as a Mattel manufacturing licensee of the year and Toys R Us vendor of the year.  These honors reflect OS success in the category of Learning Products for the younger set.  Mattel has licensed IDT to produce a Barbie line of electronic educational items including a laptop computer and a Hot Wheels line that involves the interactive teaching of math, language, logic and reading via animation, sound and music.  Oregon Scientific has recently been licensed by The Wiggles, an Australian touring stage group aimed at educating and entertaining children. 

A musical storybook and an interactive laptop computer comprise this latter license.  Oregon Scientific’s Learning Products division (officed in Stamford Conn) has earned educational awards for a Zip the Robot computer line of games and interactive educational adventures.  An Accelerator line of learning computers is topped by a Vision model @ $119.99 that is just over an inch thick, offers 70 activities and tutorials, a multi-track stereo sound and links to any home PC for printouts and filing. 

From toys to toning up

Sports and fitness have gotten Oregon Scientific’s market-driven product attention.  Inside or out, personal health is monitored and measured by products that cover a broad use-spectrum.  There are watches that provide altimeter and heart rate readings as well as time, or also include weather forecasting.  How about a combination stopwatch and pulse meter, or a pedometer that measures distance, calories burned and time elapsed…or a bath scale that also measures body fat?  An air quality monitor sounds an alarm when a pre set level of pollution is reached.  One can measure blood pressure with a meter that also includes a 12/24 hour clock with month/date display.  Another clever device measures body temperature on your forehead. Photo/Illus: Personal Fitness Monitor

Timing can be everything

IDT’s initial products were electronic digital timepieces.  Today, Oregon Scientific has a broad line of cable-free clocks in compact travel models, desktop designs and wall clocks.  All items in this group are set with radio signals broadcast by the U.S. Atomic Clock, a paragon of accuracy.  Some models include indoor/ outdoor temperature readings and weather forecast symbols.  Others include a projection device that displays lighted data on a bedroom ceiling and even an AM/FM radio option. Photo/Ilus: Atomic Clock

Weather forecasting is now a do-it-yourself project with OS products that can include wind speed and direction accessories, rainfall measurements, humidity and barometric pressure and remote temperature sensors that can be placed in and outside the house.  Boyle claims the U.S. ski team’s record success in World Cup competition this winter was aided by OS equipment that correctly forecast upcoming conditions affecting the choice of equipment and waxing.  Cable-free accessories enable downloading weather information to a PC. Photo/Ilus: Compact weather station uses external probes.

The National Weather Service provides constant broadcast coverage from the mainland U.S. and offshore island territories.  This service can be monitored with an OS Emergency Alert radio that tunes in weather warnings, an ideal adjunct for boating, hiking, climbing and cycling activity.

Personal communications covered

Business and personal activity schedules are the focus of the OS Personal Communication products.  These include a new line of digital cameras, including one no bigger than a credit card.  There are very compact, lightweight voice recorders and “digital assistants” that enable schedule tracking, calculating, metric converting and a phone directory to fit in your pocket. Photo/Illus: Personal Information device

Finally, the current OS product inventory includes telecommunication with a variety of cordless phone models and a small office conference phone with multi-directional microphone.

Marketing leadership boasts big company backgrounds

OS prexy Boyle, in charge of marketing activities the past two years, earned his stripes in the major appliance field, directing a turnaround from the ‘80’s depression era for Admiral, then serving with Magic Chef and Maytag prior to moving into telecommunications with US West.  He first lived in Portland as a vice president of sales and marketing with Codeaphone.

This past January, Boyle acquired some seasoned global marketing help by employing David Huffman as vice president of product marketing.  Huffman acquired 20 years worth of sales and marketing with Eastman Kodak, including extensive European service, Russia in the ‘90’s included.  Intel  recently recruited him to the Portland area, whence he and Boyle teamed up.  Huffman characterizes his OS marketing effort as “convincing the consumer he can’t live without whatever product it is.”  Both men agree that OS products “provide valuable information to enhance people’s lives,” or as Boyle capsulizes it, “we make people smarter.”

IDT founder Chan serves as chairman of  his empire and it would appear he has a clear sense of mission, directing a new 900,000 sq. ft. manufacturing complex in Xixian, China near Hong Kong…an operation Chan describes as “designing and developing innovative, user friendly and practical products for our customers.”  His background in creative engineering continues to expand IDT research and product development.  Chan’s acquisition of Oregon Scientific proved his desire to complement creative design with imaginative marketing.  Clearly, Chan understands globalization is a key to capitalist success in both making and peddling. 


 

© 2003 Oregon Magazine  Product graphics link to their Oregon Scientific page.


 
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